DO YOU SHIP INTERNATIONALLY?
Yes, we ship worldwide!
HOW LONG DOES IT TAKE FOR AN ORDER TO BE PROCESSED?
Orders typically take up to 2 days to be processed before they are shipped – excluding weekends and holidays. You will receive an email confirming your purchase with the tracking number when your order has been shipped.
HOW LONG WILL IT BE BEFORE I RECEIVE MY ORDER?
We deal with various suppliers. The estimated delivery date varies by product. For more information please visit the product page.
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; delivery issue is the responsibility of the shipping company.
CAN I TRACK MY PACKAGE?
Once your package is shipped out, you will receive a confirmation email with your tracking number. To track your package, click here.
MY SHIPPING ADDRESS IS INCORRECT, WHAT DO I DO?
We usually process orders on the same day they are placed. If a change needs to be made to your order, please contact us ASAP and we will do our best to accommodate the change.
WHAT IS YOUR SHIPPING POLICY?
- Average transit times to the United States: 5 - 20 Business days
- Average transit times to International: 17 - 45 Business days
WHAT IS YOUR RETURN POLICY?
Our policy lasts 30 days after your order has been delivered. If 30 days have gone by since your product(s) were delivered, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
For more information, please take a look at our Return Policy.
WHAT IS YOUR TERMS OF SERVICE?
To view our Terms of Service, please click here.
I HAVE A QUESTION THAT IS NOT ANSWERED HERE, WHAT DO I DO?
Please contact us by email at firstname.lastname@example.org.